Contact information

We'd love to hear from you. Whether you have a question about a product, need help with your order, or simply want to get in touch, our team is here to help.

Luano Home 📧 Email: hello@luanohome.com 🌐 Website: www.luanohome.com

Customer Service Hours Monday – Friday: 10:00 AM – 5:00 PM We aim to respond to all enquiries within 1–2 business days.

Order Enquiries For questions about an existing order, please include your order number in your message so we can assist you as quickly as possible.

Returns & Refunds For return requests, please review our Return & Refund Policy before reaching out, and contact us at hello@luanohome.com to request a Return Authorization.